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Safe And Stress-free Shopping! Building Customer Trust

Sunday, September 26, 2010 by Website Development

As more and more merchants move online, it turns into an increasing challenge to stand out from the pack. Though price might influence a shopper’s choice, it’s usually not the deciding factor: most buyers would prefer to pay a little more for a product they feel safe buying, than to spend less and be concerned they are throwing their money away.

That is why, as an online retailer, making a safe and stress-free environment for your shoppers ought to be a top priority. With internet scams and identity fraud to worry about, most online purchasers turn to merchants they know and trust. If customers do not really feel secure spending their money with you, they will move on to a different auction or website where they do feel comfy.

Suspicious Minds

According to Steve Woda, of http://BuySafe.com, “About fifty percent of people who surf online do not buy on the internet, and the number one reason is because they do not trust something about the transaction—the merchant, the process, the payment method. Whatever it is, it’s always about trust.” There are numerous steps you are able to take to convey credibility to buyers and build their confidence in you:

• Professional Image. Your web site or auction listing’s visual appeal produces a strong impression before customers read a single word. Make certain the message you are sending is the one you want to be sending. Sloppy errors and misspelled words signal customers they aren’t working with a serious businessperson.

• Build Your Ratings. Your merchant ratings and feedback ratings go a long way on the way to guaranteeing shoppers that, should they buy from you, their products will arrive and be in great condition.

• Great Customer Service. Quickly returned phone calls and email inquiries, and detailed, courteous communications show to purchasers that you’re an authentic, reliable merchant who’ll supply them good service.

• Third-party Solutions. This is among the strongest signals you can send that your business is legitimate and trustworthy.

o Seals from companies like the Better Business Bureau, SquareTrade, and BuySafe tell clients your business has passed inspection and been accepted by trusted third parties. BuySafe will also guarantee your transactions, therefore your purchasers can shop risk-free.

o Verisign and GeoTrust SSL certificates allow your purchasers know their personal information is encrypted. Other third-party solutions are available, like HackerSafe which scans your site for vulnerabilities, and TRUSTe which inspects your privacy policies. Making PayPal available as a payment choice likewise informs purchasers you have undergone a very comprehensive verification procedure.

There’s more than enough data to demonstrate that using any of these options can significantly improve your conversion rate. When buyers believe in you, they’re a lot quicker to spend money with you. Says Woda, “I do suggest merchants… deal with buyer uncertainties by leveraging as many of these things as they possibly can. It’s all about distinguishing [yourself] as professional, legitimate, and credible.”

Getting the best information on  zen cart categories, is no easy task nowadays.

If you are looking for more information on zen cart categories, then I suggest you make your prior research so you will not end up being misinformed, or much worse, scammed.

If you want to know more about zen cart integration , go here: zen cart integration

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Choose The Right E-commerce Solution For Your Website

Tuesday, August 31, 2010 by Website Development

More and more businesses nowadays are beginning to sell and distribute their products and services through the Internet. It is a win-win situation – consumers get the best selection at the lowest prices, and retailers get entry to markets outside their geographic location. But dependent on the type of e-commerce website the business is using, the cost to carry out the project could range from a couple hundred to several thousand bucks.

E-commerce on the Cheap

It is a common misconception that so as to conduct business over the Internet you need to have an expensive merchant account that will permit your clients to pay you by credit card. This used to be the scenario, but today there are numerous services available that make e-commerce a very inexpensive option. These services come in the form of third party credit card processors.

A third party credit card processor acts as an intermediary between the customer and your website. Generally, a customer will click on a link to buy a product and be taken to the third party’s web site to process the credit card information in a secure environment. The payment for the purchase is deposited in your account, and the order information is forwarded to you. The only cost to the e-commerce retailer is generally a small fixed fee and / or a small percentage of the sale.

Although using a third party credit card processor could be cheap, it does have its disadvantages. The shopping cart system may not easily incorporate with your web site because it is not simply customizable. Also, it looks a little less professional when the purchaser should leave your website so as to enter their credit card information. However, when evaluating these disadvantages with the expenses linked with creating a professional e-commerce web site, they truly do not seem like a huge deal.

Really Taking the Plunge

Opening a fully functional online store with the ability to process credit cards on-site could be quite a costly production. Here’s a list of elements that all need to be integrated: a shopping cart system, secure web server, payment gateway, and a merchant account.

You will find some shopping cart systems which are available for free, and numerous web hosts offer the capability to integrate a shopping cart system into your website. However, if you would prefer your system to be fully featured, easy to use, seamlessly integrated with your website, and include advanced functions for example automatically calculating tax and shipping charges, the cost could run some hundred bucks.

The most costly and hard part of the procedure is getting a merchant account to process credit card numbers. These accounts usually have monthly and transaction fees linked with them. Luckily, most businesses already have merchant accounts, and these could be made use of to process credit cards on the Internet as well.

In combination with the extra expenses associated with processing transactions directly on your website, there is also a substantial difference in the price. Your webmaster will charge to setup the different solutions. Using a third party to process transactions usually just entails inserting a few lines of code into the website which shouldn’t cost greatly.

As with any project, it’s most likely greatest to start small before shelling out big bucks for a professional e-commerce solution. And do not forget, even after you have spent thousands of dollars obtaining your e-commerce website launched, you’re probably going to have to spend thousands more marketing your website in order to recover your investment. E-commerce is not cheap!

Getting the best information on  zen cart categories, is no easy task nowadays.

If you are looking for more information on zen cart categories, then I suggest you make your prior research so you will not end up being misinformed, or much worse, scammed.

If you want to know more about zen cart inventory management, go here: zen cart inventory management

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